OUR FINISHED PRINT GUARANTEE !
If you are unhappy with your finished prints or gifts, our Partner company, SmugMug will reprint or refund your order, whichever you prefer.
Just email
help@smugmug.com within 30 days of receiving your order.
Note: SmugMug uses a professional lab renowned for color accuracy, print quality and consistency, but unless you've chosen our
auto-color option, we do not make any adjustments to your photos.
Why most prints are returned.
Please note that "EVERY" Photograph displayed at Bill Pador Photography has been painstakenly Processed by hand using our state of the art Digital Dark Room using Professionally Calibrated Monitors that are checked and re calibrated every 7 days to ensure TRUE colors when doing our post processing work. More then likely your monitor is NOT calibrated so you are NOT seeing the TRUE colors that we have processed our photos to. Even then there could be a slight difference between processing & printing. So we recommend using the AUTO COLOR Feature during check out when purchasing your photos which will correct even the slightest color or lighting change to ensure proper printing. However, due to photographs that are CUSTOM Colored, Tinted or otherwise designed artistically by me to look a specific way there will be a note in the description that will recommend using "TRUE COLOR" mode to ensure my artistic vision be carried through out the printing process.
If you have any questions or concerns prior to placing an order please feel free to call my office M-F 9am-5pm Est. @ (973) 208-1585 for assistance or post your question here using the ADD COMMENT button below and I will respond personally.
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